FAQ

Jager Metal is our proprietary high-shine, high-durability metal created using Gold Formation Star Technology™.

Each jewellery piece goes through a 20–22 day Vacuum Chamber Process, where:

• Special gases are used for microscopic particle alignment
• Surface density increases for extra shine
• Colour becomes richer and more stable
• The metal gets a long-lasting premium finish

This process gives Jager jewellery its signature glossy shine and luxury look that lasts longer than normal jewellery.

Thanks to our scientific finishing process, the shine lasts 3× longer than standard jewellery polishing.

• Daily wear: 18–24 months
• Occasional wear: 3+ years

Actual shine life depends on how the jewellery is used and stored, but Jager Shine Technology ensures long-term brightness.

Yes, Jager jewellery is water-resistant, thanks to our vacuum-sealed finishing layers.

• Safe during handwash
• Safe for occasional water contact
• Sweat-resistant (ideal for daily wear)

Note: Avoid hot water, perfumes, chlorine, and saltwater for maximum shine life — same recommendation for all high-end jewellery.

We offer a 7-Day Return or Replacement for manufacturing defects.

• If the product is damaged, defective, or wrong — we replace it
• Process time: 3–7 business days after inspection
• Refunds go directly to your original payment method

Note: Used jewellery, customised orders, and wear-and-tear damage are not eligible for return.